General:
Sticks'n'Sushi gift cards can be purchased in all restaurants or online through our website.
When you purchase your e-card we will send you an e-mail immediately after purchase with a unique reference code, which must be quoted at the time of booking and redemption.
Alternatively, we can post a card to you. Cards are posted to the address you provide via tracked Royal Mail. Please note these might take up to 5 working days to arrive.
The e-card or posted card must be shown on site when redeeming.
You can use Sticks'n'Sushi gift cards and e-cards in all our restaurants in the UK, Copenhagen and Berlin. Neither Gift cards nor e-cards can be exchanged for cash. All bookings must be made in advance quoting the unique code provided or the card number. Both are only for use within the restaurant and our web show but not available with third party delivery partners.
Christmas Gifting, December 2024:
Please note the cut-off for physical gift card delivery is the 19th December 2024.
Security:
Feel free to share your gift card with others but be aware that you are responsible for all use - and misuse - of your gift card. Therefore, only share the gift card with people you trust. It doesn’t cost anything to use the gift card. There are no hidden fees or extra costs.
Validity period:
The gift card is valid for 2 years from the time of purchase or from the last time you added money to the card. If you are in doubt about the expiry date on your card or your current balance, you are welcome to contact us at: [email protected]
Liability and responsibility
If you happen to lose your gift card, please contact us immediately on +44 20 31 41 88 00 or email [email protected] so we can block the gift card as soon as possible.
App/loyalty
You do not earn any points when purchasing gift cards.
If you use and redeem a gift card, you will earn points for the purchase, just like with any other payment method.
The gift card can be added in the SNS App under “Wallet”, i.e. the same place as the credit cards attached to your profile.
When paying with a gift card, the user must scan the gift card in the SNS App.